Our terms and conditions below for your transfer with Cheap-Taxis.com

By making a reservation with Cheap-Taxis.com online, you confirm that you have read, understand and accept the following conditions.


We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by the new version. You must check the terms and conditions on the website regularly.

Our terms and conditions and your use of our web site are governed by the laws of England and Wales, and in the event of any dispute under our contract, you agree to submit to the exclusive jurisdiction of the English courts.

In these booking conditions references to “you” and “your” and “passenger(s)” include the person named on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is transferred.

   User Agreement governing the use of the Cheap Taxis website

Please Note: All our booking requests are subject to our operators acceptance / availability / confirmations
Clients may be liable for the costs of a no show to our ground handlers if there has been no attempt to make contact or you the client have taken alternative transportation.

A confirmation is by means of valid E-TICKET
Our booking process consists in two parts
A) Booking request made and or a security fee (booking fee) paid for online
B) Confirmation of transfer via our partners – producing a valid e-ticket emailed to the client

Cheap-Taxis.com terms and conditions
In these terms and conditions:
“No show” means you have not made contact with our driver or cheap-taxis.com.
“Airport” means the airport as mentioned in the Web Site for the purpose of the Service.
“Content” means information in any form published on the Web Site by us or any third party with our consent.
“Journey” means a journey to or from the Airport in addition to any alternate pre-arranged pick up and drop facility of such distance as requested by you.
“Requested pick up time” means this is a request and not a guaranteed time of pickup – pickup times are subject to availbility and can change due to operational requirements, any alterations are notified on a valid eticket.

When placing a booking you undertake to us that all the details you have supplied are correct, including passenger name, dates, pick up information and credit or debit card details.
If there are changes to the details supplied, it will be your responsibility to contact us and request changes.
Cheap-Taxis.com will put its’ best endeavours to find and rectify any errors and omission as quickly as possible. However there may be times when obvious errors occur such as the price or some other detail displayed being incorrect. In this case Cheap-Taxis.com shall reserve the right to cancel that reservation and the customer will not have any liability to this regard.

Use of our website content by third parties for any purpose other than booking transfers is prohibited, including the modification, subsequent publication and total or partial reproduction or representation of the same without the express consent of Cheap-Taxis.com

Cheap-Taxis.com acts as a booking agent for our partners and the contract for the provision of the transportation service is between you and the service provider. When your submit your request for a service, your reservation details are sent to the service provider and only when the service provider accepts your reservation, a confirmation email is sent to you and the contract between you and the service provider is formed.

By booking a service on our website, you are entering into a contract with the service provider and not Cheap-Taxis.com. You agree to be legally bound by these terms and conditions when you make a reservation.


The liability for the provision of transfer services between you and the service provider is restricted solely to those two parties between whom the service has been contracted.
Cheap-Taxis .com liabilities resulting from this agreement shall therefore be limited to those of a third-party broker between you and the service provider. Any liabilities resulting from the provision of the transfer service shall be the sole responsibility of the service provider and their insurance companies.
In agreeing to these terms and conditions you accept that Cheap-Taxis.com will in no way be held responsible for any losses, expenses or claims made by you in the event of any problem associated with the service, the ceasing of trading by the Service Provider, the incorrect processing of your booking by the Service Provider, errors made by you when making the booking or inaccurate or incomplete information provided to us during the booking process.
Cheap-taxis.com accepts no liability of incorrect pricing due to technical errors on its web pages or generated eticket confirmations.

Neither we nor the service provider, will be responsible for any losses you may suffer (including for example missed flights) due to your failure to allow sufficient time for your journey or incorrect data supplied within the booking form, it is the clients responsibility to ensure all information asked within the booking form is correct when placing the transfer booking.

   Availability of Service
We are entitled, on behalf of the service provider, to refuse any order placed by you. We do not guarantee to successfully allocate a service provider to every booking request. In the unlikely event that we are unable to allocate a provider to your booking request we will email you to advise you as soon as possible and make any refunds due.

Our On-line Booking services, are provided on an “as is” basis and we do not make any representation or warranty, express or implied, as to the availability of any product(s).

Child seats
Where we offer child seats or booster seats as a free complementary service we do not guarantee as these are subject to availability on the day: We have introduced a paid service on some routes where we guarantee seats which are payable to the driver on the day at a cost of only 3 euros per seat per way, of course you may bring your own seats without any problems. If you would like the paid service please advise us on your booking form or email

All payments are made by using our payment link found in your reservation email or online link. Payments are conducted using PayPal and their terms and conditions apply.
Please note – We do not store credit card details nor do we share customer financial details with any 3rd partiesYou confirm that the payment details you provide to them for the purpose of booking a service are correct, that the credit or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the service. Child seat payments are emailed on an order basis where shown
All payments payable to the driver are our discounted web fares and must be paid in local currency
Fees paid to secure your booking have been taken into account and the web rate shown reflects this compared to our call centre rates. This fee is classed as the booking fee and not a deposit fee and is therefor non refundable against a completed transfer
Changes to your reservation must be submitted by email to info @cheap-taxis.com using the details contained on your confirmation email.
You can make changes to your reservation up to 48 hours before the pick-up or arrival time. After this period you must contact the service provider directly by calling the number provided in your booking confirmation email. All amendments are subject to availability.
Amendments or cancellation requests should not be made with the drivers.
You will not be charged for cancellations by our transfer partner provided that you cancel at least 14 days prior to the arrival date of your transfer. Any in resort cancellations with in this time excludes any refunds on payments made to our partner

You can cancel your reservation via email up to 14 days before your arrival date or by calling 0044 (0)1274581616. After this period you must contact the service provider directly by calling the number provided in your booking confirmation email.

For all cancellations with in the 14 day period there is a £10.00 admin charge, for cancellations in excess of 14 days there is a 100% refund policy, any refunds due will be completed within a 24hr cancellation period.

We will advise you as soon as possible to the e-mail address you have provided, if for any reason the service can not be provided and as a result your booking needs to be cancelled.
For custom transfers, long distance transfers (over 100km), bus transfers (over 9 passengers) the free cancellation period is up to 10 days before the pick-up time. By making a booking with us you agree to pay the full cost of the booked service in case of a cancellation within the chargeable cancellation period.

All refunds are subject to our ground handlers own terms and conditions

   Waiting Times and Contact Procedure

At the time of the transfer, the driver will wait at the agreed airport pick-up point for a maximum of 60 minutes from the time of flight arrival. The free waiting time from any other point shall be restricted to 15 minutes after the agreed time.

In the unlikely event that you cannot locate the driver at the meeting point, or if you are delayed in customs, immigration, baggage collection or lost luggage, it is the passenger(s) responsibility to call the emergency number provided in the booking confirmation email to make contact with the driver.

If the passenger(s) fail to call the emergency contact number within 60 minutes of the actual landing time for airport collections, and within 20 minutes for non-airport collections, and as such the service provider is not made aware of the problem, the service will be considered a no-show and you accept to pay the full cost of the booked service and as such no refund will apply. Please also note when a now show has been incurred this will automatically cancel any other service booked including a return transfer back to the airport.
Requested pickup times, for return transfers back to the airport our booking form allows reqested pickup times by the client, please note on some occasions your requested pickup time may be amended due to scheduling purposes, known road works and weather conditions – it is the clients responsibility to check their e-ticket confirmations for all transfer times. You must confirm your return transfer 48hrs before your transfer date to avoid any issues

   Delayed and Diverted Flights

Your flight will be monitored for delays by the local dispatch office and in the case that your flight is delayed your reservation will be automatically updated to the arrival time of the flight. If the arrival flight is delayed for more than two hours you must get in touch to advise and/or if there is no information provided by the airline about the new arrival time of the flight, the service provider does not guarantee that there will be a driver and vehicle available at the actual arrival time of the flight.
If your flight is diverted to another airport your reservation will be automatically cancelled with no charge.
Please inform us at the time of booking if you wish to travel with excess baggage. This is to ensure that the vehicle provided can accommodate you. The passenger(s) shall be liable for all expenses incurred should additional vehicles be required to transport non-declared excess or oversized luggage.
   Special Requests, Trip Time and Vehicles
During the booking process you may request extra services. We will endeavour to pass on all such requests to the service provider, however we cannot guarantee that they will be met and we will have no liability to you if they are not. Child / baby seats will be provided if requested whenever possible, however there may be rare instances when such seats are unable to be provided due to unforeseen last minute vehicle substitution, for example. Please note that we do not guarantee that the seats provided will be perfect fit for your child.
The distance and trip time provided are for planning purposes only. You may find that construction projects, traffic, weather, or other events may cause conditions to differ from the information published and you should plan your trip accordingly.

The images of the vehicle make and model shown on the quote page are for illustration purpose only and does not guarantee that these exact vehicles will be provided by the service provider.

Cheap-Taxis.com makes no guarantee of the suitability of a particular service for your request and is not responsible for the choice you make.

Force Majeure
Cheap-Taxis.com and the service provider cannot be held liable for delays, changes or cancellation of service due to force majeure, or to other circumstances that are unforeseeable or beyond the service provider control, such as accidents suffered by third parties on the transfer route, police checkpoints, acts of terrorism, extreme weather conditions etc.